Hello sir,
1. Yes all MNC honey have some crystalization and that is reached after processing of honey, which means the product had more moisture, it was processed(enzymes activity diminished) and post that the product crystlizes
2. When we extract honey we ensure honey has less moisture to begin with and there is no need to process the honey and quality is entact- some crystalization is formed and which is ok - you can keep the jar in sunlight for 30 minutes to make honey liquid